Hi Destinykid,
The first step to the process as soon as a product is handed over by the online seller to their courier company for delivery, a barcode is generated for the same and attached to it. A barcode is a unique ID that has all the details related to the parcel pick up and destination details, buyer's contact details, etc.
The next step is when the item is loaded for the delivery, its bar code is scanned by the courier company and this data is stored in the tracking system of that courier company's website.
As soon as the barcode is scanned all the information related to the courier is stored in the tracking system, the time it left the courier agency (at seller's location) for delivery, where it came from, where it is destined to, etc.
After leaving the courier agency at the seller's location, the shipped item reaches to another branch of the courier agency at the buyer's location.
As soon as the new courier agency receives the product, it scans the barcode and stores the parcel details in the tracking system, which includes information related to its received time.
Likewise, data are saved by different location courier agency when received.
Finally, the received item is scanned again when it is ready to be sent out for delivery. The scanned information is stored back in the tracking system, which includes the time the products left that courier agency for delivery.
Once the product is delivered to the end user or buyer, the tracking system is updated with the delivery status of item (for example Delivered), delivery time, recipient’s name, etc.
The customer can track and see the movement of the package by entering the barcode number (or AWB number) on the website of the courier company. The barcode status provides a stepwise progression of where the package is at the moment.